Beartown Chatbot
In 2023.05, as new players flocked to the Korean Minecraft server, beartown.kr, the server experienced a surge in activity. With 7,000 daily active players and over 1500 concurrent players at peak time during that period, in-game guides were inundated with questions every few seconds. Recognizing this overwhelming demand for information, we came to a conclusion that it would be ideal if a chatbot can automate responses to these frequently asked questions.
Development Journey
Rapid Design & Development: From concept to implementation, I developed the chatbot in a weekend.
Collaborative Efforts: With the incredible efforts of the players who crafted the FAQ dataset, and the dedication of the programming team, we launched the chatbot in a mere week.
Check out the demo:
Impact
The chatbot has offered real-time assistance to players. Within just two to three months of its deployment, it has addressed over 100,000 questions, enhancing the user experience significantly.
Reflection
I’m proud of the rapid development and success of this project, and it stands as a testament to the team and community’s commitment to improving the gaming experience for all. The future holds endless possibilities, and I am thrilled to explore more innovations in the gaming domain.
Join the server if you are interested!